Privacy Policy

1. Information We Collect
 

• We may collect the following personal information:

 

• First and last name

 

• Email address

 

• Postal and delivery address

 

• Telephone number

 

• Payment information (processed securely by third-party providers)

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• Information related to your order and purchase history

 

• Browsing data (IP address, browser type, pages viewed)

 

• Payment information is never stored on our servers.

2. Data Collection Methods
Your information is collected when you:
Make a purchase on our website
Fill out a contact form
Subscribe to a newsletter
Browse our website using cookies


3. Use of Information
The information collected is used to:
Process and deliver your orders
Communicate with you about your order or our services
Provide efficient and personalized customer service
Improve our website, products, and user experience
Comply with our legal and contractual obligations


4. Sharing of Information

• Your personal information may be shared only with trusted partners, to the extent necessary for:

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• Payment processing (e.g., Global Payments)

 

• Order delivery

 

• Website and data hosting

 

• Analytics and security services

 

These partners are required to protect your information and use it only for the purposes planned.

OptimoLife never sells, rents, or shares your personal information for unauthorized commercial purposes.

5. Secure Payment
Payments made on our site are processed by recognized and secure payment platforms. All transactions are encrypted according to industry standards to protect your financial information.


6. Information Retention
Your personal information is retained only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law.


7. Cookies
Our site uses cookies to:
 

• Facilitate navigation

 

• Analyze site usage

 

• Improve performance and user experience

You can change your browser settings to refuse cookies, but some site features may then be limited.



8. Information Security
We implement reasonable technical, administrative, and physical security measures to protect your personal information from unauthorized access, loss, or disclosure.



9. Your Rights
In accordance with applicable laws, you have the right to:
 

• Access your personal information
   

• Request its correction
   

• Withdraw your consent, subject to certain legal obligations

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To exercise your rights, you can contact us using the contact information below.

10. Data Protection Officer
For any questions regarding this policy or your personal information, you can contact us at:

 

Email: contact@optimolife.ca
Province: Quebec, Canada

 

 

11. Policy Changes

OptimoLife Equipment Inc. reserves the right to modify this privacy policy at any time. Any changes will be posted on this page with the date of the update.