Terms and conditions
Last updated: December 12, 2025
These terms and conditions govern the use of the OptimoLife website and the purchase of products offered on it. By accessing this site or making a purchase, you agree to be bound by these terms and conditions.
1. General Information
The OptimoLife website is operated by OptimoLife Equipment Inc., a company based in Quebec, Canada.
The terms “we,” “us,” “our,” and “OptimoLife” refer to OptimoLife Equipment Inc.
2. Products and Services
OptimoLife offers home fitness equipment.
We strive to present our products as accurately as possible. However, slight variations may occur, particularly due to updates, improvements, or display differences.
Products offered subject to availability.
3. Prices
All prices are in Canadian dollars (CAD) unless otherwise indicated.
OptimoLife reserves the right to change its prices at any time without notice.
Applicable taxes and shipping charges are added at checkout.
4. Orders
All orders placed on the website constitute an offer to purchase. OptimoLife reserves the right to refuse or cancel an order, particularly in the event of a pricing error, availability issue, or incomplete information.
An order confirmation will be sent to you by email.
5. Payment
Payments are processed securely through recognized payment platforms, including Global Payments.
OptimoLife does not store any credit card information.
By making a payment, you confirm that you are authorized to use the payment method provided.
6. Delivery
Delivery times may vary depending on the destination and product availability. OptimoLife cannot be held responsible for delays caused by carriers or circumstances beyond its control.
The risk associated with the products is transferred to the customer upon delivery.
7. Returns and Refunds
Returns are accepted in accordance with our current return policy, specifically within 30 days of receipt, subject to applicable conditions. Products must be returned in their original condition.
Return shipping costs may apply depending on the circumstances.
8. Warranty
Equipment sold by OptimoLife is covered by a one-year limited warranty, unless otherwise stated.
This warranty covers manufacturing defects and does not cover normal wear and tear or misuse of the product.
9. Site Usage
You agree to use the OptimoLife website lawfully and in accordance with these terms and conditions.
Any fraudulent, abusive, or unauthorized use of the site is strictly prohibited.
10. Intellectual Property
All content on the OptimoLife website, including text, images, logos, and graphics, is the exclusive property of OptimoLife or its partners.
Any unauthorized reproduction, distribution, or use is prohibited.
11. Limitation of Liability
OptimoLife shall not be liable for any direct or indirect damages resulting from the use of, or inability to use, its products or website, to the extent permitted by law.
Use of the equipment is at the customer's own risk, in accordance with the instructions provided.
12. Protection of Personal Information
The collection and use of personal information are governed by our Privacy Policy, available on the website.
13. Changes to the Terms and Conditions
OptimoLife reserves the right to modify these terms and conditions at any time.
Modifications take effect immediately upon their posting on the website.
14. Governing Law
These terms and conditions are governed by the laws of the Province of Quebec, Canada.
Any dispute shall be submitted to the competent courts of Quebec.
15. Contact Us
For any questions regarding these terms and conditions, you can contact us at:
Email: contact@optimolife.ca
Quebec, Canada